We love reading your suggestions on new features and feedback about how you use our products! To learn more about how to share feedback, see How do I give feedback on Microsoft Office. On Windows, it is stored under the directory C:\Users\\AppData\Roaming\Microsoft\Templates.On Mac, you need to use Finder to search for normal.dot and then delete the files. You can send feedback directly to our Office teams.įor Mac users, in Office 2016 for Mac, click the smiley icon in the upper-right corner. Thankfully, there is an easy way to refresh it simply delete the original while Microsoft Word is turned off and then restart the application. If you have a Microsoft 365 for home subscription, or you purchased a one-time download of Office 2016, click the Contact Us link at the bottom of this page. We recommend you check the installed versions of the font. If you have multiple versions, then make sure the latest version of the font is active.įor more information, read about how to fix Issues with fonts in Office for macOS Need more help? Text appears garbled or in a different font Additionally, you may have to use the Force Quit command to exit the program. When you try to open a Microsoft Word for Mac document, Word for Mac stops responding. One problem that many Word users experience is. Users may see issues with fonts when using version 16.9 of Microsoft Word, Excel, Outlook, OneNote and Microsoft PowerPoint on macOS. Word for Mac document stops responding when you try to open a document Symptoms. Microsoft Word may be one of the highest-selling word processing programs in the world, but that does not stop it from having the occasional problem.
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